Commercial Excellence.
Orchestrated for Service.
Find who's due, drifting or at risk — and book them in.
Aftersales AI helps automotive dealers and distributors in the GCC turn customer, vehicle and service data into timely action. It connects retention opportunities with workshop capacity, customer conversations and commercial performance. From owners due for maintenance to customers who postponed repairs, your service team gets a clearer view of whom to contact, what to offer and how the resulting bookings contribute to service revenue.
4
specialist agents
1
shared Signal Graph
24/7
signal monitoring
100%
inspectable reasoning
The challenge
Your profit engine is leaking.
Missed maintenance, unanswered enquiries and declined repairs accumulate when customer insight stays separate from the daily decisions that fill your workshop.
Retention erosion
Revenue left behind
Service missed
Operational friction
Where it leaks
Years 3–5: the cliff.
−30 pts
retention, year 3 → 5
1 in 5
still return after year 6
Authorised-service retention by vehicle age, % (illustrative)
What it does
Four agents. One brain.
Four specialist agents share customer context to connect retention, workshop planning, engagement and performance, rather than treating each service opportunity in isolation.
Customer Retention
Who's due, drifting or at risk.
Workshop Optimisation
Demand, bays and technicians in balance.
Customer Engagement
Decisions become conversations.
Commercial Performance
What changed, and why.
How it works
Reactive → intelligent.
Data becomes a ranked cohort and an approved campaign, then moves through booking, reminders and handover before the outcome informs the next cycle.
Campaign setup
Customer journey
Reach out
Personalised
Book
Live slots
Remind
Confirmed
Assign
Advisor named
Hand over
On the day
Learn
Back to memory
Use cases
Every stage. Every opportunity.
Focus outreach on due service, dormant owners and postponed work, while matching demand to available capacity and tracking the value of each customer journey.
Service retention
Due → campaign launched.
Retained VINsDormant win-back
Gone quiet → relevant offer.
Reactivation rateDeclined work
Postponed → followed up.
Recovered valueWorkshop capacity
Idle bays → filled.
UtilisationA day in the life
An AI-enabled service department.
07:00
Utilisation and top opportunities land.
09:05
First Service cohort ranked by value.
09:20
Campaign staged for approval.
11:00
Bookings confirm. Capacity updates.
18:00
Revenue attributed. Tomorrow sharper.
Illustrative scenario.
Impact
What good looks like.
Review service revenue, customer retention and workshop utilisation together to understand whether campaigns bring customers back and turn available capacity into productive work.
Industry benchmarks. Actuals vary.
Delivery
Live in 2–4 weeks.
Agree owners and success criteria, prepare the customer, vehicle and service data, then launch measurable journeys with your team involved in approval and review.
Send us your service data.
We'll show you the money.
Retention, win-back and declined-work opportunities — ranked by value.
See Sales AI